Photo Field Service

Retail Imaging believes that photo retailers are best supported by a field service organization that operates independently from equipment manufacturers. Our exclusive mission is to support ANY EQUIPMENT that meets the strategic objectives of our customers. In many cases we help our retail customers select the equipment that best meets their needs. We ensure that ALL EQUIPMENT REGARDLESS OF MANUFACTURER is supported by a single service organization - RETAIL IMAGING.


 

Dedicated Team Model
Our technicians are dedicated to a single customer and they are trained to support all devices present in the photo lab. Each technician has an assigned territory and generally visits each store every 2-4 weeks depending on the customer's expectations. A menu of support services are available that include:

    Photo Kiosks
    Analog and Digital Photo Labs
    Dye-sub and Inkjet printers
    Silver Recovery Equipment
    Environmental Support
    Parts ordering
    Consumable supply inventory management
    Kiosk and Photo-site software
    Employee training
    Auxillary Lab Equipment

Hourly Support:
- We have a network of over 300 trained photo techs that can be deployed with sufficient advance notice for nationwide roll-outs or surge projects

- This team can also provide lower cost hourly support for selected photo equipment

- This is an excellent option for technical support for kiosks, dye-sub printers, software maintenance and other computer oriented technical support

- Call us TODAY for a quote on your project

     
 
Think outside the Yellow or Green box.

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